Privacy Policy
This Privacy Policy describes what data the theparsee.app web application and its Telegram integration (the @theparseebot bot) (the "Service") collect, how we use it, how long we keep it, and how to have it deleted on request.
1. Who we are
The Service is developed and operated by the TheParsee team. Below we refer to ourselves as "the operator" or "we".
Contact for any data-related question:
- Email: support@theparsee.app
- Telegram: @theparsee
2. Data we collect
2.1. Data you provide via the Telegram bot
- Your Telegram user ID and, if set, username and first name — we receive these automatically from Telegram on your first interaction with the bot, so the Service can recognize you.
- The accounts, tickers and topics you add to your subscriptions or watchlists. We need this to actually deliver the Service.
- The content of messages you send to the bot (commands, links, screenshots).
2.2. Payment data
We do not receive or store payment credentials. Bank card details are entered on the payment platform's side and are never transmitted to our servers. We do not extract or store payers' cryptocurrency wallet addresses.
Payments are processed by external providers: Creem.io (bank cards and Apple Pay), Crypto Pay API through the @CryptoBot bot, and direct on-chain transfers of USDT and USDC. From these providers we receive only the service metadata required to account for subscription payments.
Creem.io acts as the merchant of record and processes your payment data as an independent controller under its own privacy policy.
2.3. Technical data of theparsee.app
- Browser localStorage is used solely for two user preferences: theme (
tp-theme) and preferred language (lang). This data stays local on your device and is not sent to our servers. - Cloudflare Web Analytics — we use Cloudflare's aggregate analytics, which is cookie-less and does not identify individual users. Cloudflare provides us only with anonymized aggregate data: page views, performance metrics, country at the country level.
- Cloudflare as CDN / reverse proxy — Cloudflare processes visitor IP addresses and User-Agents for DDoS protection, caching and performance. Cloudflare processes this data under its own privacy policy.
2.4. Cookies
The website theparsee.app does not set any cookies of its own. Cloudflare-related cookies (e.g. __cf_bm) may be set by Cloudflare for bot protection; these are strictly necessary and not used for marketing tracking.
3. Purposes of processing
| Data category | Purpose of processing |
|---|---|
| Telegram ID, subscriptions, commands | Provision of the Service: delivering notifications and storing user settings |
| Payment metadata | Subscription payment accounting |
| IP address (via Cloudflare) | Ensuring site security and protection against attacks |
| Cloudflare aggregate analytics | Assessing site performance |
| localStorage preferences | Storing the selected theme and interface language |
4. Who we share data with
We do not sell your data and do not pass it to third parties for marketing or advertising. The following processors are involved in operating the Service:
- Telegram — message delivery, bot authentication.
- Creem.io — bank card and Apple Pay payment processing; merchant of record.
- Crypto Pay API (@CryptoBot) — crypto payment processing.
- Cloudflare (USA) — CDN, DDoS protection, anonymized web analytics.
The servers of these services may be located outside Europe, so data may be processed in other countries. Each of them has its own data protection policy.
5. Retention periods
- Account data (Telegram ID, your subscriptions and settings) is kept as long as you actively use the Service. After account deactivation, data is preserved — Service access is paused, but the configuration remains so that you can restore the account at any time. See the "Your rights" section for details.
- Payment metadata is kept for the period required by applicable tax and accounting law.
- Cloudflare logs are retained according to Cloudflare's own settings and policy.
6. Data deletion on request
Two options are available to stop using the Service:
- Deactivation (in the Telegram bot): menu → "Information" → "Other" → "Deactivate account" button. This is a reversible action: Service access is paused, but settings, topics, tracked accounts and the feed are preserved. You can restore the account at any time via the bot.
- Full data deletion: write to support@theparsee.app. The request is processed manually within 30 days: data is anonymized, after which account restoration is no longer possible.
What is kept on deactivation. All account settings (Telegram ID, tracked accounts, topics, filters, cart, feed) are preserved unchanged. Service access is paused; data is not used for active processing while the account is deactivated.
What is kept after full deletion. Transaction metadata (invoice ID, amount, date, currency) is retained in anonymized form for the period required by applicable tax and accounting law. After anonymization, this data cannot be linked to your identity.
Active subscription. If you have an active paid subscription at the time of deactivation, it terminates simultaneously with deactivation; no refund is issued (see Terms of Service, Section 5).
7. Security
We apply reasonable technical and organizational measures to protect data: TLS encryption of all traffic, restricted server access, Cloudflare as a protection layer. However, no internet service can guarantee absolute security.
8. Changes to this Policy
We may update this Policy. For material changes, we will notify active users via the Telegram bot and/or update the "Last updated" date at the top of the document. By continuing to use the Service after the updated Policy is published, you accept it.
9. Contact
For any data-related question — support@theparsee.app or Telegram @theparsee.